Poor customer service to say the least. My disabled mother made a scheduled appointment for this morning. I drove her out to dunnellon which is a 45 min drive for us to be told that her dog may not get groomed because the staff member who made the appointnent did not give her enough time. The groomer was very rude to me and my mother. She was also making rude remarks about her co-workers stating the staff does not know what they are doing. I was of course upset with whole situation and asked to talk to a manager. The groomer said the manager was not in and that she would no longer groom my mothers dog. I just hope management will see this and correct the problem, whether it be untrained employees that may need better training in scheduling or if its just one pissed off empolyee who hates her job, either way I was completly displeased with how the groomer handled things and would not recommend this business to anyone.
Privately owned. I enjoy supporting local business. Excellent pet food and you can order others , which has been a Gdsend for me, bc my local options at big and small pet stores, no longer offer it. I dont want to change pet foods. They charge the lowest possible. Knowledgeable owner but a little bit cranky and abrupt, at times..Worth the drive however
Great price on fish. They are healthy too. For me, that's worth the smell, and lack of personality I suppose. Will return. They do dog grooming, and the dogs sound happy back there.
I went in to let the owner know that the fish I bought died on the same day I bought it, she was so rude and didn't want to hear anything that I had to say. She kept interrupting me and cutting me off just trying to get me out of her store, I was interested in the reason the fish had died! She might as well of said "take your fish and get out" (she was the same way the day before) I won't be going in there EVER again!!!
Great little hometown business. Store carries a vast amount of products for all your pets needs. Staff very friendly and helpful. I am glad to have such a fine business in my town.
Pets Plus Llc is a US Pet Store based in Dunnellon, Florida. Pets Plus Llc is located at 20372 E Pennsylvania Ave # G, Dunnellon, FL 34432, USA.
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